Implementation of an AI-Library - Phase I - Medical University

📌 Overview
Sector: University Education – Medical & Health Sciences
Solution: Azure OpenAI Information Assistant
Use Case: AI-Powered Library & Knowledge Assistant for Faculty, Students, and Administration

🟥 The Challenge
Medical education generates large amounts of academic research and educational materials that hinder quick access to relevant information. Valuable academic materials stay underutilized due to poor organization and access,  limiting insights and progress
Faculty and students often struggled to quickly locate relevant information buried in PDFs, SharePoint folders, or paper-based books.
This caused

• Wasted time searching or asking colleagues

• Risk of acting on outdated or misunderstood information

The university needed a solution that would intelligently surface accurate information from internal sources, while being secure, scalable, and accessible to non-technical users.

✅ The Solution
The university partnered with MY Synergy to deploy the AI Information Assistant — a secure, AI-powered assistant that enables natural-language conversations with institutional data.

Key features deployed:

• AI-Powered Search Across Internal Data

• Secure Azure Deployment with private endpoints and encryption

• Cited, Transparent Responses for audit-readiness and student reference

• Tabular Data Assistant to query spreadsheets with academic data

• Multilingual Interaction for ESL students and international staff

• Role-Based Personalization (student, professor, advisor)

🚀 The Results

• 80% reduction in time spent finding academic documentation

• 60% more successful independent inquiries by students via the assistant

• Responses now consistently reference the most recent versions of documents

• Non-English-speaking students are able to query institutional content

• Faster access to internal memos, forms, and academic workflows